Outlook 2007, 2010 and 2013 end of support
Starting November 1, 2021, Microsoft 365 services are no longer supported in some versions of Outlook for Windows. The following versions of Outlook are no longer supported:
- Outlook 2007
- Outlook 2010
- Outlook 2013 (versions prior to 15.0.4971.1000)
- Outlook 2016 (versions prior to 16.0.4600.1000)
If you're currently using Microsoft 365 email in these versions, you'll need to update to the latest version to continue using Outlook on your Windows desktop. Not sure what version you have? Here's an article from Microsoft on finding your version of Outlook.
If you have Microsoft 365 Business Professional, your subscription includes Microsoft Office. Follow these instructions to download the latest version of Office to continue using Outlook.
If you have a version of Microsoft 365 that doesn’t include desktop versions of Office, you can upgrade your plan type by following these instructions. Business Professional or greater plans include downloadable Office apps with Outlook.
As another option, you can always check your email using Outlook on the web, Microsoft's web-based email. Here’s how to sign in to Outlook on the web.
- To learn more about Outlook's end of support, check out this article from Microsoft.
- If you're using Outlook as part of Office 2007 or 2010, please keep in mind that Microsoft ended support for Office 2007 on October 10, 2017 and they ended support for Office 2010 on October 13, 2020. We recommend upgrading to a subscription version of Office, such as our Business Professional plan. You can learn more about Office end of support resources from Microsoft.
- Here's how to set up email on the latest version of Outlook for Windows.