Download a voucher as the purchaser
When a customer places an order for the voucher and the order is complete, the purchaser of the voucher will receive the document in their e-mail with the voucher PDF attached. The voucher will also be available in their My Account area.
- Customer places an order for a voucher product.
- Upon successful payment, the voucher purchaser will receive the voucher PDFs as attachments in the Processing Order and Completed Order emails.
- At this time, the purchaser can also find the voucher in their My Account > Vouchers area to view and download the voucher PDF.
Note: Once a voucher has been fully redeemed (i.e. there’s no remaining value), the status will change from “Active” to “Redeemed”.
- Learn more about managing your vouchers.