Account Management Help

Close my account

Closing your GoDaddy account will permanently delete all associated information.

Warning: You cannot request refunds once you close your account. If you're eligible for a refund, please contact our GoDaddy Guides to request a refund before you close your account. Once your account is closed, your account data is deleted and you will no longer be eligible for a refund as otherwise permitted under our refund policy.
Warning: Account closures can't be reversed. Once we delete your data and information, there's no way to retrieve it.
Required: Before closing your account, you must first delete all products associated with your account. Wait at least 24 hours before following these steps.
  1. When it’s been more than 24 hours since you deleted your products, go to your GoDaddy Contact Preferences page. You might be prompted to sign in.
  2. In the Privacy section, select Account.
  3. Read the entire Close Account message.
  4. Next to I understand this action cannot be undone, select the checkbox, and then select Close Account.
    • If there are no products remaining in your account, you'll see a success message confirming your account is closed.
    • If there are still products in your account, we'll remind you to delete those products. You must then wait at least 24 hours before trying to close your account.

Note: To the extent necessary based on legitimate purposes to fulfill our corporate obligations, such as those necessary for record-keeping and other legal purposes, certain data may be retained in accordance with our document retention policies.

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