Skip to main content
Keep Your Business Open During COVID-19Learn More
Call us
Phone numbers and hours
Help Center

Explore our online help resources


Windows Hosting (Plesk) Help

Change my FTP password for Windows Hosting

Follow these steps to change the FTP password for your Windows Hosting account. When you first set up your account, we auto-generate a password for you, but to access your account through FTP (or to sign in directly to Plesk) you should change the password to something you know.

  1. Go to your GoDaddy product page.
  2. Select Web Hosting, and next to the Windows Hosting account you want to manage, select Manage.
  3. In the account Dashboard, in the Settings section, note your Plesk Login. This is also your primary FTP username (and your Plesk username).
  4. Next to Password, select Change.
  5. Enter a New password and enter it again below Confirm new password. The password must be from 7 to 20 characters long and must contain at least one uppercase letter, one lowercase letter, and one number. You'll be prompted if the two passwords don't match.
  6. Select Change Password. After you see the success message, close the dialog box. Now you're ready to connect to your account with FTP.

Related steps

More info

  • To sign directly in to Plesk, in a browser go to https://[your domain name]:8443. You'll be prompted for your Plesk username and password - which are the same as your FTP username and password. For more, visit the Plesk documentation.

Community Related

lwaterfo's Avatar
files in cpanel File Manager but not ftp

2 Replies

Last posted over 4 years ago.

MK_Sarks's Avatar
FTP No Longer Connecting After Password Change

2 Replies

Last posted over 3 years ago.

XP_2600's Avatar
Cannot access cpanel

5 Replies

Last posted over 2 years ago.

FeedingHunger's Avatar
FTP Stopped working

2 Replies

Last posted over 1 year ago.

lrn208's Avatar
All operations is pending in hosting panel

1 Replies

Last posted almost 4 years ago.

Don't see what you are looking for? Search the Community