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Add my Microsoft 365 email to Apple Mail on iPhone or iPad

Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to the Apple Mail app on your iPhone or iPad. Then you can send, receive and organize emails.

This video is part of the How-To series for setting up email.

  1. Open settings gear settings menu Settings.
  2. Tap Mail, and then Accounts. Depending on your iOS version, you might need to tap Passwords & Accounts.
    In Mail, tap Accounts
  3. Tap Add Account.
    In Mail, tap Accounts
  4. Tap Microsoft Exchange.
    Tap Microsoft Exchange from the menu
  5. Enter your email address and a short description (like your company's name or email type), and then tap Next.
    Enter email, description, and tap Next
  6. To confirm you want to use your Microsoft Exchange account, tap Sign In.
    Tap Sign In to sign in to your Exchange account
  7. Enter your email password, and then tap Sign In. You might need to select your account type as Work or school, not Personal, to continue.
    Enter email password and sign in
  8. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
  9. (Optional) If Microsoft can't find your account, you might be asked to enter your details manually:
    • Email: Your Microsoft 365 email address
    • Password: Your Microsoft 365 email password
    • Server: (this is required)
    • Domain: This can be left empty
    • Username: Your Microsoft 365 email address
  10. Tap Next. You might be asked to select Consent on behalf of your organization, which allows Microsoft 365 and the Mail app to work together. Tap Accept.
  11. Tap Save. You can come back and update settings here at any point.
    Review settings and tap save

That's it! You'll see your Microsoft 365 account under Accounts.

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