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Public_HTML not showing website


I had phoned tech support and it was confirmed that DNS and hosting is all set up correctly and that I was following correct proceedure by uploading files (index.html) to the Public_HTML folder. However, it simply does not show up when I go to my website. I just get a forbidden 403 error page.


Been going through support/ reading forums and even called tech support and still not solution. Any help at all would be great.


Thank you

Not applicable

Hi @MattZZtopPlo,

if your site is hosted on linux server ( cPanel) make sure that your 'index.html' is all lowercase. Linux hosting is case sensitive.