Economy Linux Hosting with cPanel

[Trina2]

I purchased a year of Economy Linux Web Hosting with cPanel by mistake.

Is it possible to get a refund for that?

I was looking for support email but I only found a way to call.

I can't make a call!

Because there are people in the world who can't use the phone.

And unfortunately I'm one of them.

Is it possible to write about my concern to the support group?

Thank`s

Trina

[PL281 · Accepted solution]

@Trina2 

We are end users like you - there is a chat option on this page - 

https://www.godaddy.com/help/contact-us

Some people have reported the chat button doesn't load, one solution is to use a VPN with a US IP address

[Trina2]

Thank you for your response.

The chat button doesn't load. I tried to use VPN.

I tried for 1.5 hours 

The chat button doesn't load anyway.

So .... In GoDaddy is too hard to ask for help. I'm looking for another service provider where help is more user friendly if it is needed. And let my purchase remain as it is

Thank you again.

Trina

[Trina2]

OMG I finally got into the chat.

Service is very good. But getting help is very time consuming and difficult.

However, the result is positive 🙂

Greetings

Tina