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Economy Linux Hosting with cPanel

I purchased a year of Economy Linux Web Hosting with cPanel by mistake.

Is it possible to get a refund for that?

 

I was looking for support email but I only found a way to call.

I can't make a call!

Because there are people in the world who can't use the phone.

And unfortunately I'm one of them.

Is it possible to write about my concern to the support group?

 

Thank`s

Trina

1 ACCEPTED SOLUTION
Super User IV

@Trina2 

 

We are end users like you - there is a chat option on this page - 

https://www.godaddy.com/help/contact-us

 

Some people have reported the chat button doesn't load, one solution is to use a VPN with a US IP address

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

3 REPLIES 3
Super User IV

@Trina2 

 

We are end users like you - there is a chat option on this page - 

https://www.godaddy.com/help/contact-us

 

Some people have reported the chat button doesn't load, one solution is to use a VPN with a US IP address

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Thank you for your response.

 

The chat button doesn't load. I tried to use VPN.

I tried for 1.5 hours Smiley LOL

The chat button doesn't load anyway.

 

So .... In GoDaddy is too hard to ask for help. I'm looking for another service provider where help is more user friendly if it is needed. And let my purchase remain as it is Smiley Happy

 

Thank you again.

Trina

OMG I finally got into the chat.

Service is very good. But getting help is very time consuming and difficult.

However, the result is positive 🙂

 

Greetings

Tina