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Your Site is Experiencing A Technical Issue Email Notification from Wordpress

I've gotten this message twice recently and wonder if it is legit. Nothing seems wrong with my Go Daddy WP blog site. Anyone know? 

 

"Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WP-SpamShield.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3.2
Current theme: Twenty Thirteen (version 1.6)
Current plugin: WP-SpamShield (version 1.9.9.8.6)
PHP version 5.6.27

Error Details
=============
An error of type E_ERROR was caused in line 7322 of the file /var/www/wp-content/plugins/wp-spamshield/wp-spamshield.php. Error message: Class 'WPSS_Utils' not found

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User III
Super User III
Solution

Re: Your Site is Experiencing A Technical Issue Email Notification from Wordpress

@DonTrowden 

 

2 things

1) You need to upgrade your PHP 7.x (best is 7.2)

2) This is saying there is an issue with WP-Spamshield of which you appear to be running an older version (1.9.9.86) and https://wordpress.org/plugins/wp-spamshield/ shows as 1.9.21

Which was from at least 2 years ago.

 

I suggest you check / upgrade all of your plugins and themes as  you could have many security issues with your site.



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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2 REPLIES 2
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Super User III
Super User III
Solution

Re: Your Site is Experiencing A Technical Issue Email Notification from Wordpress

@DonTrowden 

 

2 things

1) You need to upgrade your PHP 7.x (best is 7.2)

2) This is saying there is an issue with WP-Spamshield of which you appear to be running an older version (1.9.9.86) and https://wordpress.org/plugins/wp-spamshield/ shows as 1.9.21

Which was from at least 2 years ago.

 

I suggest you check / upgrade all of your plugins and themes as  you could have many security issues with your site.



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

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Re: Your Site is Experiencing A Technical Issue Email Notification from Wordpress/?isc=gdcommment

Thanks very much.

Sent from my iPhone