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Cannot receive Email

Hi,

I have not been able to receive any emails on my email id. I tried sending an email from my personal email id and the following error message pops up: 

"DNS Error: 3476754 DNS type 'mx' lookup of kosmos.net.au responded with code NOERROR 3476754 DNS type 'aaaa' lookup of mail.kosmos.net.au. responded with code NXDOMAIN 3476754 DNS type 'a' lookup of mail.kosmos.net.au. responded with code NXDOMAIN"

 

Any help to fix this issue will be appreciated. 

Thanks guys.

1 REPLY 1
Moderator

Hi @Vatsal773,

 

Thanks for posting. That error usually indicates that your MX are incorrect or missing. You'll need to add the appropriate MX records depending on the type of email you are using. You can add MX records following these steps. Hope that helps! 

 

 

Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.