How to change DNS records while using custom nameservers?

[gelineays]

Hello,

I'm using custom nameservers and I need to edit my DNS records, however it says, "We can't display your DNS information because your nameservers aren't managed by us."

How can I change my DNS records while using custom nameservers?

Thanks to anyone who'd help.

[PL281 · Accepted solution]

@gelineays 

If you are using custom name servers you would update the DNS with the provider that is hosting the DNS.

If you can post your domain I can confirm where you make the updates.

[gelineays]

The only way I know how to point my domain to my webhost is via nameservers, however I need to update my MX records for a 3rd party email provider.

my webhost is byethost.com

Apologies, but I'm not very familiar with DNS records. I was able to successfully connect an email client (Zoho) with my DNS records, however the domain no longer points to my website.

[PL281]

@gelineays 

Thank you for the updated information...

So in the GoDaddy domain manager (https://dcc.godaddy.com) you should be able to select your domain and manage DNS.

You should see an A record with a host of @ - if you do not then you need to add it and the IP will be the IP of your server at byet host

Hope this helps

[gelineays]

Is the IP address I need would be of the nameserver?

Example:

ns1.byet.org = 198.251.86.152 (according to this site)

And do I need to put just one A record?

[PL281]

@gelineays 

No the IP is that of YOUR account - somewhere in your hosting panel / account it should show you what your IP address for the account is - I'm not familiar enough with ByetHost to tell you specifically where it is

[gelineays]

I see. No wonder I'm so confused. Been looking for an IP address everywhere on my hosting panel and account details, there is none. 😕

I'll contact the site to ask if they can provide me the IP address of my site.

Thank you so much

[PL281]

Assuming your control panel matches to the screenshots on https://byet.host/vpsplans/webminscreenshots

It "looks" like if you go to the Networking section and then Network configuration  it should show the IP Address - their support should be able to help you with that

[gelineays]

Unfortunately, my current control panel doesn't look anything like of the screenshots, but I'll contact support if that's the last resort.

Would it work if I do it in reverse? What if I let my domain point to my website via nameservers then get the A record from that? Will that be my IP address?

Sorry for the many questions! 😞