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.De Domain not working and showing deleted in denic.de

I have a .de domain which stopped today 

in have renewed it before a month and now I've visited denic.de it show's

 

The domain "*******.de" was deleted on 26.05.2018 and is currently in a cooling-off phase (Redemption Grace Period - RGP).

 

while it show's no issue in godaddy !

1 ACCEPTED SOLUTION

Hey @areflazrek@Eincl,

 

The issue you're both describing sounds specific to each of your customer accounts. You'll both need to contact our live support for further assistance in investigating the status of your .DE domains which appear to have both recently expired for failed renewal. Because this is a public forum, none of the members here in the community will have direct access to your account.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

2 REPLIES 2
New

My .de domain also deleted.

Godaddy does not handle my inquiries about this issue for two days.

The domain "*****.de" was deleted on 26.05.2018 and is currently in a cooling-off phase (Redemption Grace Period - RGP).

Hey @areflazrek@Eincl,

 

The issue you're both describing sounds specific to each of your customer accounts. You'll both need to contact our live support for further assistance in investigating the status of your .DE domains which appear to have both recently expired for failed renewal. Because this is a public forum, none of the members here in the community will have direct access to your account.
 
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post