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Domain transfer process has stalled

The domain transfer partially succeeded and partially failed. Tech support was awful and refused to escalate. I can't get any help.

 

My domain   www.stealth-store.com   still points to freewebstore.com.

 

Godaddy's zone file and A record are populated. I get the run-around on both sides. Can someone suggest how I can get this situation escalated, instead of being sent to an unsympathetic telemarketer, who will just blame the other side and claim there's nothing he can do?

 

Please see photos:

 

freewebstore.pngGoDaddy-Zone-File.pngGoDaddy-A-Record.pngRealtime-Register.png

1 ACCEPTED SOLUTION

Hi @xrp445

After an external DNS lookup, I'm not seeing that the domain was ever successfully transferred to us. If your domain is still with the other registrar, you will need to point the domain to your GoCentral plan. Here is how to locate your Website Builder's IP address.

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

1 REPLY 1

Hi @xrp445

After an external DNS lookup, I'm not seeing that the domain was ever successfully transferred to us. If your domain is still with the other registrar, you will need to point the domain to your GoCentral plan. Here is how to locate your Website Builder's IP address.

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post