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When live chat support is online? I need to cancel a transaction before first 24h ends

Hello guys, an auto-renewal transaction has just issued of the following items:

 

Starter Email - Renewal - 1 Year 

Hosting - Web - Economy - Linux cPanel - US Region - Renewal - 1 years (recurring)

 

I don't need them anymore but Godaddy has made a transaction, and I didn't know before that they are on the auto-renewal mode. Please help me guys! 

2 REPLIES 2
Moderator

Hi @NoureddineKhiti, thanks for posting.

Chat is available 5am-6pm PDT (GMT-7), Monday-Friday. Chat can be found on any of the English help pages.

Since refunds are time sensitive, I suggest you call Support for immediate assistance. Support can also be reached by calling any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

Except the wait to talk to someone is 56 freaking minutes!

GoDaddy has gone to crap. It used to take no more than 2 minutes to be connected to talk to someone.